Shipping Policy

1. Processing Time

• Orders are processed within 3–5 business days (excluding weekends and holidays).

 
2. Shipping Methods & Timeframes

• Standard shipping within Canada/US: 5–10 business days after processing.

• International shipping: 10–20 business days (depending on location and customs).

• Tracking information will be provided once your order has shipped.

 
3. Shipping Costs

• Shipping fees are calculated at checkout.

• Customers are responsible for any applicable customs, duties, or taxes for international orders.

 
4. Delays

• Lifted Threads is not responsible for shipping delays due to carriers, weather, customs, or incorrect addresses provided by the customer.

 
5. Lost or Stolen Packages

• Once tracking shows delivered, we are not responsible for lost or stolen packages.

• Customers should file a claim directly with the carrier.